Geofence tool clearing a 7,000-store fuel-delivery backlog in weeks

A mid-market fuel carrier needed delivery geofences for 7,000 convenience stores. Its dispatch team had been creating roughly 1,000 a month by hand. We built a map-based tool that let the team draw each site boundary and save it directly to the TMS, clearing the remaining backlog in weeks instead of months.

7,000
C-stores geofenced
5+ mo
Backfill eliminated
1K/mo
Previous manual pace

The problem

A mid-market fuel carrier needed a delivery geofence for each of roughly 7,000 convenience stores it serves. Those boundaries do more than put a shape on a map. They establish when a truck has arrived at a site, make delivery-window reporting reliable, and give dispatch and customers a shared record of the stop.

The team had a manual workflow for building them. Each site took several minutes: locate the store, outline its operating area, then save the boundary into the transportation management system (TMS). At roughly 1,000 sites a month, the initial backfill would have consumed about seven months of dispatch capacity.

After the first thousand, the dispatch manager needed a way to finish the work without turning skilled operators into full-time map editors.

What we built

We worked directly with the dispatch manager to build a purpose-made geofence editor around the workflow the team already knew.

An operator opens a convenience store on a map, traces the site boundary with a few points, checks it against the store footprint and access roads, then saves it. The tool writes the completed geofence back to the carrier’s TMS, where the rest of the dispatch operation can use it immediately.

Dispatch geofence editor showing a convenience-store boundary drawn on a satellite map
Dispatch draws the delivery boundary once, then saves it directly to the TMS.

The important part was not drawing polygons. It was keeping the operator in one focused workflow and making the TMS the system of record. No exports, no copy-and-paste coordinates, and no separate mapping database to reconcile later.

Results

Before the tool, the team was completing about 1,000 geofences each month. With 6,000 still to complete, that meant approximately six more months of manual backfill.

Once the tool was in the dispatch team’s hands, they completed the remaining stores in a matter of weeks. Conservatively, the carrier eliminated more than five months of backlog work and gave delivery reporting a consistent geofence across all 7,000 sites.

That is the value of operations tooling when it fits the job: a dispatch manager draws a boundary once, the TMS has it immediately, and the team gets back to running deliveries.

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